South Africa Check List-Spares Orders

Created by Saeid Shahani, Modified on Thu, 13 Nov at 11:34 AM by Tuula Silberman

Customer Information
Country	South Africa
Customer Name	MyKay Tronics Ltd
Delivery Address	MyKay Tronics Ltd 27 Newquay Road New Redruth 1449 ALBERTON REPUBLIC OF SOUTH AFRICA
Customer Number	9410
Contact Person	Lisa Wagner, Dean Rodger
Email Address	mykaysales@iafrica.com
Shipping method	Customer chooses shipping method. Send weight and dimensions to the customer.

Order registration:

Task	Complete (Y\N)	Notes
Read Purchase Order email. The shipping methods shall be included in the email. If not,ask the customer.
Check that the purchase order includes the end-customer. If not , contact Mykay and ask for an updated PO.
Go to the Mykay folder and create a folder for the PO. Name the Folder with the PO number-
Save Purchase Order in the folder.
Create order in M3 (OIS100) Enter one customer order per end-customer.
If an order guide is received, check the item that is in the order guide. Open the excel file that is in Teams—Outbound –General “Lista på artiklar där info behövs från Outbound” to see if the guide needs to be sent and to which e-mail group.
Check again the order if it has a credit stop or trade compliance stop. If there is a trade compliance stop, prepare a JIRA and follow instructions from the TC team. If there is a credit stop, release it.
Print order confirmation and revise that the information is correct. Send a copy to customer.
Save order confirmation(s) in the order folder and add to the name the order number.

Shipping and invoicing instructions:

Task	Complete (Y\N)	Notes
Print invoice in OIS 180 and save it in the folder.
Book according to customer’s instructions and print shipping labels
Save the shipping documents in the order folder.
Print a copy of the invoice to the warehouse, it will be attached outside the package.
If Mycronic’s account is used, add freight value: Go to OIS100, selecting the last line in the order Right click---relaterade alternative----charges ---write FRGT----selet skapa----write charges and in description write Freight costs.
Send an email to Mykay with the shipping documents and invoice.

Machine orders:

Customer and Thomas Bredin emails us the following documents when we have a new Machine order:

PO from Customer
Excel sheet with items, quantities and prices specified OR Quotation
Order guides

Outbound places the Machine order in M3.
When CO is placed in M3, Send OG to production in order to receive off production date and possible MW
Change the order in M3 with correct off production date
Send OC to Customer or Thomas Bredin (check with him), ensure that correct Payment terms and Delivery terms are stated. If the order is under Advance Payment condition, send Advance Invoice together with the OC.

Special Instructions for SG Markets:

Advance payments: For all orders with Terms of payment “Advance payment” double check with Finance (Malin Reuterdahl) that the customer has paid the agreed amount before shipping the order.

Trade Finance: Some orders are sold under EKN conditions, Mimmi Crawford handles the contact with the Bank and customers’ financial dptm. Send OC, shipment date and invoices to Mimmi.

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South Africa....docx
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