Mycronic UK - account C400
Smart Electronics Ltd - account 4239
Customer Information | |
Country | UK & Ireland |
Customer Name / Detail Importer of Record | Mycronic UK |
Delivery Address | Mycronic Ltd. Unit 2, Concept Park Innovation Close Poole, Dorset, BH12 4QT United Kingdom |
Customer Number | C400 |
Contact Person | Jo Yates / Lisa Bates / Amelia Higgs |
Email Address | Jo.Yates@mycronic.com / Lisa.Bates@mycronic.com / Amelia.Higgs@mycronic.com |
General Email Address | Smtorder.uk@mycronic.com / smtsupport.uk@mycronic.com
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DHL Account (UK)
| 952645320 |
Customer Order Work Instruction
Task | Complete (Y\N) | Notes |
Create folder for order in the Spares UK folder |
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Create and print out Proforma with OIS150 & OIS640 |
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Book delivery with DHL (or other courier if stated in picking list) and print label for Warehouse. Put CO# in reference |
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COC is required for all cartridge shipments, create and print it for Warehouse |
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For orders to Mycronic Ltd. issue the invoice and send it to Jo Yates |
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Archive all documents related to the order in the folder |
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Name the folder accordingly: “CO-number + End Customer + Ticket Number” Ex. 1402905 MYCRONIC LTD #31876 |
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Special requirements for Customer Orders:
- Check picking list for specific requirements of delivery
- All URG order and cartridge shipments are booked with EXPRESS 12:00 unless other information is given
- All regular orders are booked with ECONOMY SELECT unless other information is given
- Shipments to Ireland require no Proforma
- Never ship Cartridge on Fridays
End customer SMART ELECTRONIC LTD is booked via DHL# 968583931 (EXPRESS WORLDWIDE)
Distribution Order Work Instruction
Task | Complete (Y\N) | Notes |
Create folder for distribution order in the Spares UK folder |
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Create and print out Proforma in MWS410 |
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Book delivery with DHL and print label for Warehouse. Put “DO WEEK XX” in reference. |
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Print label for warehouse and archive all documents related to the DO in the folder |
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Name the folder accordingly: “DO + Week + Ticket Number” Ex. DO WEEK 45 #31876 |
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Special requirements for Distribution orders:
- Double-check if there are several delivery numbers in the picking list
- Always book ECONOMY SELECT for DO shipment unless other information is given
Demo Order Work Instruction
Task | Complete (Y\N) | Notes |
Create folder in the Spares UK folder |
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Create an order in M3 and send OC to UK |
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Create Proforma (OIS150 & OIS640) once you get picking list from Warehouse |
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Book DHL delivery and print out label for Warehouse |
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Print invoice and send invoice + tracking to UK |
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Archive all documents related to the Demo (or special) order in the folder |
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Special requirements for Demo orders:
- Check component availability with concerned parties before placing the order in M3
- Book with UK DHL# unless other procedure is agreed upon and ask UK how they want it delivered
Axxon – Samsung UK – Special order management:
- All orders registered as SAD orders
- Register all items with p/n 4067599
- Re-name item and change the sales price to match the PO created by Inbound
- Mycronic AB does not handle the delivery, only order registration and invoicing
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