Customer Information | |
Country | Czech |
Customer Name | Realtime TECHNOLIOGIES s.r.o. |
Delivery Address | Realtime TECHNOLIOGIES s.r.o. Veska 75 Sezemice, 533 04 Pardubice CZECH REPUBLIC |
Customer Number | 01636 |
Contact Person | Tomas Kubicek |
Email Address | tomas.kubicek@realtimetec.cz |
Shipping Account | Ask the distributor the method of shipment. |
Order registration:
Task | Complete (Y\N) | Notes |
Read Purchase Order email. The shipping methods shall be included in the email. |
|
|
Check that the purchase order includes the end-customer. If not , contact Realtime and ask for an updated PO. |
|
|
Go to the Realtime folder and create a folder for the PO. Name the Folder with the PO number- |
|
|
Save Purchase Order in the folder. |
|
|
Create order in M3 (OIS100 or OIS300)
|
|
|
If an order guide is received, check the item that is in the order guide. Open the excel file that is in Teams—Outbound –General “Lista på artiklar där info behövs från Outbound” to see if the guide needs to be sent and to which e-mail group. |
|
|
Check again the order if it has a credit stop or trade compliance stop. If there is a trade compliance stop, prepare a JIRA and follow instructions from the TC team. If there is a credit stop, release it. |
|
|
Print order confirmation and revise that the information is correct. Send a copy to customer. |
|
|
Save order confirmation(s) in the order folder and add to the name the order number. |
|
|
Special Requirements:
- Adding COC in case of cartridge shipments if they asked for it
Shipping instructions:
Task | Complete (Y\N) | Notes |
Booking according to customer instructions.
|
|
|
Printing shipping labels. Save the shipping documents in the order folder. |
|
|
If Mycronic’s account is used, add freight value: Go to OIS100, selecting the last line in the order Right click---relaterade alternative----charges ---write FRGT----selet skapa----write charges and in description write Freight costs. |
|
|
Invoicing on OIS180 or OIS 300 > CTRL + 75 |
|
|
Save the invoice in the order folder. |
|
|
Send an email to Realtime with the shipping documents and invoice. |
|
|
Machine orders:
- Order and orderguides received by mail, place order in M3
- Send OG to production for Off production date, inform order number
- Confirm off production date to Realtime Technologies, with OC ( Delivery terms EXW)
- Customer to pick up always themselves
- Invoice the whole order
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article